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FAQs about . . .
Signing up for the ACT
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Scores

Contact us

Note: Any of the services with "WEB" after the listing can be accessed through your student Web account.

Registration
Mon.–Fri., 8:00 a.m.–8:00 p.m., central time
ACT Registration, P.O. Box 414,
Iowa City, IA 52243-0414
  • To register to retake the test (WEB)
  • Lost or delayed admission ticket (WEB—print a copy of your ticket)
  • Test center change for the same test date (WEB)
  • Test date change (WEB)
  • Test option change for the same test date (to add or drop the Writing Test) (WEB)
  • To cancel or change college choices by Thursday noon after regularly scheduled Saturday test date (WEB)
319/337-1270

ID requirements and permitted calculators
Mon.–Fri., 8:30 a.m.–5:00 p.m., central time
ACT Test Administration, P.O. Box 168,
Iowa City, IA 52243-0168

319/337-1510
Score reports
Mon.–Fri., 8:30 a.m.–5:00 p.m., central time
ACT Records, P.O. Box 451,
Iowa City, IA 52243-0451

319/337-1313
Students with disabilities
Mon.–Fri., 8:30 a.m.–5:00 p.m., central time
 

  • Center Testing #1: Standard Time National Testing with Accommodations (WEB – if retesting in the U.S. or Canada with the same previously approved accommodations)
    ACT Test Administration, P.O. Box 168,
    Iowa City, IA 52243-0168

319/337-1510
  • Center Testing #2: Extended Time National Testing (up to 5 hours total testing time or 5 hours 45 minutes if taking the ACT Plus Writing) (WEB—if retesting in the U.S. or Canada with the same previously approved accommodations)
    ACT Registration, P.O. Box 414,
    Iowa City, IA 52243-0414
319/337-1851
  • Special Testing: with Extended Time and Alternate Formats Available (not at a national or international test center)
    ACT Special Testing, P.O. Box 4028,
    Iowa City, IA 52243-4028

319/337-1332
Other special circumstances
Mon.–Fri., 8:30 a.m.–5:00 p.m., central time
ACT Arranged Testing, P.O. Box 4028,
Iowa City, IA 52243-4028
319/337-1448
 

TDD (must call from TDD)
Mon.–Fri., 8:30 a.m.–5:00 p.m., central time

319/337-1701